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In this article you will be taught how to customize the success message displayed after your form is successfully submitted. 


Where to Edit Your Success Message

The success message is a processing step that is included in all forms by default. To find your current success message, you simply need to go to the processing steps for the form you wish to edit. 

  1. From the Dashboard, click Manage My Forms
  2. On the Forms Management, click on the name of the form you wish to edit or click the edit icon associated with the form. This will pull up the form builder for the selected form. 
  3. Once in the form builder, click on the Processing button towards the top right of the screen. This will land you on the form processing screen. 

    SuccessMessageBlog-ProcessingButton.png

  4. On the form processing screen you will see all of the actions that are configured to occur after a form is successfully submitted. By default, all forms will have an "On Success Message". 
  5. Double click on the On Success Message processing step to edit it. 

    SuccessMessage_ProcessingPage.png


Editing Your Success Message

Once you have double clicked on the Success Message processing step that you want to edit, you will see an editing window pop up. Here you will see the default message if you have not already customized your success message. Below are the fields you are able to edit and a brief description of what they mean. 

  1. Success Message - This is a rich text editor that allows you to enter the content of the message that you want to be displayed after form submissions. Here you can include things such as links or you can even expose the HTML to customize what you wish to display. 
  2. Action - This is a selection field where you get to choose between "Message" or "Redirect to URL". If you select "Message", then the success message that you configure will be displayed after submission. If you select "Redirect to URL", then you will be prompted to enter a URL (a link to a website), and when a visitor submits your form, they will immediately be taken to the webpage you entered the URL for instead of seeing a success message. 
  3. Message Type - This is a selection field where you get to choose between "Modal" or "In Place" and determines how your success message is displayed. If you select "Modal", then your success message will be shown in a pop up window over the page (similar to the success message editing pop up). See an example of a modal below. If you select "In Place", then on submission your form will be replaced with the success message that you configured. See an example of an in place message below. 
  4. Save (Button) - When you are satisfied with the success message you have configured, make sure to click the Save button in order to save and apply the changes you have made. Once clicked, the editing pop up will close. 

    SuccessMessage_EditMessage.png


    Example of a Modal Success Message:

    SuccessMessage_ModalEx.png


    Example of an In Place Success Message:

    SuccessMessage_InPlace.png