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Based in Delray Beach, FL
Indition is a South Florida software company serving eCommerce businesses across the United States and beyond. Our team works closely with retailers, specialty shops, and multi-location brands from our base in the heart of South Florida.
Frequently Asked Questions
Before you reach out, check if your question is already answered below.
Our team reviews every submission personally and typically responds within 1 business day — often the same day for sales and support inquiries submitted before 3:00 PM ET. If you need immediate help, you can also call us at (888) 777-4112 during business hours.
Yes — we offer a 14-day free trial on our core platform so you can explore the products before committing. We also offer personalized demos where a member of our team walks you through the platform live and answers your specific questions. Select "Sales — I want to get started or see a demo" in the form above to request your demo.
The fastest route is through our support portal at indition.com/support, or you can email support@indition.com directly. For urgent issues, call our main line at (888) 777-4112. You can also submit the form above with "Customer Support" selected and we'll prioritize your ticket.
Yes. Indition offers both native integrations and custom integration development through our Custom Integrations service. We work with payment processors, shipping carriers, accounting software, third-party marketplaces, and virtually any system with an API. Contact us with details about what you need to connect and we'll let you know the best approach.
Absolutely. Our Implementation & Training service is designed to get you live quickly and confidently. We handle data migration, platform setup, staff training, and go-live support — so you're not learning everything on your own. Ask about it in the contact form or visit our Implementation & Training page for details.
Indition offers both an affiliate referral program and a full agency partner program for digital agencies, marketing consultants, and web development firms who want to resell or recommend Indition to their clients. You earn referral commissions and your clients get expert implementation support. Select "Partnerships & Agency Program" in the contact form, or visit indition.com/agency to learn more.
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